Ellen Testimonials

My Husband and I after 8 years of living in our home in Richlands made the decision of putting our house on the market due to my Husband retiring from the Marine Corps after 30 years of Service. We asked Ellen Hough from Exit Realty to provide the services needed in selling our home. From the beginning of the process to the end result of closing on the house we have nothing but excellent comments to make of the selling of our home. Ellen met all our needs and requirements and built a rapport with us of which we fully understood the steps taken and what to expect. There was no hidden agenda and it made the transition very smooth. Being a first time home owner we were guided and also listened to Ellen's feed back of which we are truly grateful. Thank you for all your help if all realtors took the time and treated their clients with the upmost respect they also would feel the same.
Ben & Michelle N.

I am writing this testimonial to inform you that my experience with Ellen Hough from Exit Realty in Jacksonville NC was outstanding. I could not have asked for a better Realtor to guide me through the process. Ellen’s experience and patience served me well. Her local market knowledge is invaluable. Ellen has a tremendous "grasp" of the market and possesses that intuitive feeling as to what a house is really worth and weather if it is a good buy or not. Ellen’s knowledge of houses is almost unparalleled as she knows her market extremely well; she is diligent, responsive, and yet very patient with her clients. Ellen is both very professional and personable. She clearly takes pride in doing a good job. Ellen is always up to date on the home market which helps in buying or selling a home. Ellen has that perfect balance of knowledge, drive and enthusiasm that will get the job done for you. In my particular case as a first time buyer of a home, there were many rough spots on the road to closing and in every instance Ellen was a great help. After I decided on a home, Ellen’s years of experience in this market really came into play. Her knowledge of the neighborhoods, home construction, and attention to my other needs (inspectors, insurance providers, and mortgage companies), was so valuable and helped guide me in making the right decisions. In fact, I have already recommended you to both friends and relatives who have mentioned purchasing or selling a home. I can't thank you enough for your professionalism, expertise, and hard work in helping me in the process of buying my first home pleasurable and easy experience. I love my home, Thanks again and best regards,
Brent L.

Hello Ellen, Joe and I wanted to thank you for making our first home sale an easy and painless process. It was a great surprise and relief that our home sold in less than a week. The quick turnaround went without incident as you kept us up to date and right on track even when you were out of town in those first few days. Your recommendation to have the termite, septic and home inspection saved us time and was money well spent. Because of your recommendation we were able to fix the minor problems on our home and there were no surprises that caught us off guard. Once again, thank you from the bottom of my heart. You are truly a professional and an awesome lady to work with. Sincerely,
Heather & Joe G.

If your buying a home in the Jacksonville area i highly recommend Ellen Hough. Ellen's expertise and knowledge made buying our first home a breeze. We bought our house from overseas with no problems. She was even able to put money back in our pockets and find the house of our dreams. Buying a house in Jacksonville? Look no further choose Ellen.
Jason S.

Ellen, I would like to take the time to personally thank you for our wonderful experience having you as our Realtor. As you well know, buying a home can be a very challenging time full of the unexpected and unknowns. If you add-in an additional 3,000 miles of separation for out of town buyers, it definitely adds to the frustrations. As soon as we made the initial contact, you were extremely helpful in easing our concerns and were extremely forthcoming in providing valuable information. You were available day and night and always responded back immediately no matter how trivial our questions and apprehensions were. Your willingness to walk us through every step of the way, standing in on our behalf at the closing, conducting the walk-through inspection and genuinely looking out for our best interest was greatly appreciated. Most importantly, you truly understood our family's concept of an ideal home and the difficulties surrounding searching for it from across country. When all of our home selections didn't meet our requirements and we believed that we were out of options, you found our dream home. Again, thank you for your patience, willingness to go above and beyond our expectations as well as finding our dream home. It was a great experience having you as our Realtor. Thank You!
Jason B.

I am writing this letter to inform you that my experience with Ellen Hough from Exit Realty in Jacksonville NC was amazing! All of the questions I had she answered immediately and made sure that I understood all of my options. She knew a good bit about my personality and what I was looking for and that helped her choose great potentials for me to purchase. She worked around my schedule of two jobs and school to help me find the house I currently bought! I sincerely enjoyed the services she provided including the free trailer to help me move into my new place! That saved me time and money since I could get the trailer days in advance to start packing up my old location and get ready for the move. Ellen was there for me from the day I said I wanted to start looking at houses to sitting in the lawyer’s office signing off on all of the documents for the house. Since I have moved in she has made sure that the house is working out in my favor and that everything was good. The entire team at Exit Realty was extremely friendly and helped to take off any stress that this buying experience put on. When I go through this process again in the future, I will definitely start my search with Exit Realty and hope that Ellen is there to help. A very satisfied client of Exit Realty, and Owner of Leonard St.
Jeff F.

We would like to take the opportunity to thank Ellen Hough for going the extra mile for us. We had the distinct privilege of having her represent us as both buyer and seller. We first moved back to Jacksonville in 2005 and she worked with us to buy a home while we were still living in Georgia. We were on a very compressed timeline and she took us house hunting over a weekend. After looking at about six homes we found the one we wanted and she quickly moved us through the drudgery of closing. Ellen worked very closely with the builders to complete the home on time and to our specifications. Closing was seamless and she continued to ensure our home was finished before we moved in. Over the past five years, Ellen was always checking on us to see if we were still satisfied with our home. We finally had to move again and our first choice for a realtor was Ellen Hough. She was very helpful in getting our home on the market and under contract before we had to leave Jacksonville. We were confident that she would take care of us and allowed her to finalize the details in our absence. Ellen is a class act and she takes pride in taking care of her customers. I would recommend her to anybody looking to buy or sell a home.
Steve B.

Ellen, Courtney & I appreciate your help greatly. You helped us make finding the house we have been looking for. When we first began house hunting we almost lost hope, but when we were referred to you; you helped us so much. We told you all the things we were looking for to call a house our home and you did it. If we had any question what so ever you were there day and night picking up our calls and solving our problems. THANKS SO MUCH AGAIN!!!
Josh M.

Ellen, Megan and I would like to take this opportunity to thank you for your efforts and energy in helping find the perfect home for us. You were highly recommended to us and your actions did not disappoint. Being first time home buyers, we had many questions and concerns, and you treated all of them with patience, understanding and clarity that made the whole process much easier. Additionally, with us moving from over 300 miles away, and with limited opportunities to make it down here, you were definitely an agent of action who assisted in pushing this process to fruition. When taking into consideration the fact that the time from initial contact with you to closing on the house was little more than a month, you played a major role in providing us with a sense of stability during our move to an area that we do not know very much about. My only complaint would be that when our time comes to move away, we know that we will miss this house that you found for us very much, but we will certainly use your services when that comes to pass. Again, thank you very much for your hard work and diligence in settling us into the Jacksonville area.
Joe & Megan D.